Fault reporting
The user reports the fault against an asset or machine group and records its priority and required information.
WORK ORDERS
Digital maintenance work-order management
A CMMS where the work order is a real workflow.
ARMS is not a simple fault list. Each work order moves through controlled states from reporting and acceptance to repair and management approval.
Controlled workflow
The complete lifecycle of a maintenance work order.
At every step, the system records what happened, when it happened and who performed it. This creates a trusted basis for time data and management reporting.
Acceptance
The responsible maintenance or technology team accepts the work order, making response time measurable.
Repair
Authorised users can continuously follow work status, downtime and intervention progress.
Completion
Once the solution, fault category and time data are complete, the work order is ready for verification.
Approval
Production or management verifies the result or returns it for further work with a reason.
Analysis
Verified data automatically feeds KPIs, trends, Pareto analyses and availability reports.
Why is a CMMS more than a digital spreadsheet?
A spreadsheet stores data but does not protect the process. ARMS uses permissions, status rules and database-level safeguards to prevent parallel active work orders on the same asset.
Organisational scope defines which sites, production units and areas each user can see, while substitution remains controlled.
- Role-based actions and organisational visibility
- Complete history for assets and machine groups
- Mobile, desktop and TV views
- Automatic notifications and auditable events
- Separate handling of planned and unplanned downtime